Expertise That Serves You
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As a Certified B-Corp, Evergreen’s mission is to create and deliver exceptional programs and services that sustain our planet and delight our clients. We put real people at the center of every solution. Our team of program managers, technical experts, engineers, digital marketers, instructional designers, and trainers is what makes Evergreen unique. With 25 years of experience, we know how to get markets, customers, and contractors excited and motivated to create lasting impacts. Our specialties include:
Controlled Environment Agriculture / Indoor Agriculture
Controlled Environment Agriculture (CEA) is an indoor farming method that allows for crop production year-round. Cannabis and food growers are building or retrofitting CEA facilitates in response to increased demand for year-round production of these crops. As the market expands, these growers are looking for ways to improve operational efficiencies, save money, and increase their bottom line. However, they’re either weary of energy efficiency opportunities, not aware of compatible measures, or utility offerings do not align with their needs.
While CEA-compatible measures can be found in many energy efficiency programs—lighting, HVAC, and dehumidification—this customer segment is unique. Plant biology and horticulture inform the design of these sophisticated facilities—optimizing for plant yield, quality, and production efficiency. These facilities use nuanced technologies that require specialization to understand. Growers use elaborate combinations of equipment and mechanisms to control the plant production environment. For example, CO2 enrichment strategies are often critical to encourage photosynthesis but vary depending on humidity, lighting, and temperature.
With over 25 years of experience, Evergreen has developed an approach to CEA customers centered around assessing the market, listening to their needs, designing solutions, implementing them, and adapting as necessary. We are active members of DLC’s Horticulture XX and Resource Innovations Institute, with an internal Indoor Agriculture Best Practices Working Group that meets monthly to discuss innovative approaches and new technologies.
We have helped utilities across the country—DTE Energy, National Grid, Energy Trust of Oregon, Pacific Power, Rocky Mountain Power, Arizona Public Service, and Bonneville Power Administration—increase energy savings for these customers, from growers of cannabis to leafy greens. We blend our team’s expertise in customer outreach, plant biology, technology, and the CEA market to design and implement programs that meet everyone’s needs.
Heat Pumps
Heat pumps are a crucial component of today’s decarbonization strategy, and Evergreen has been working with heat pump manufacturers, vendors, contractors, and customers for over 25 years. Our approach focuses on the “Three A Strategy” of Awareness, Alignment, and Adoption. We establish networks of contractors to increase awareness of heat pump technology, providing comprehensive training to contractors, distributors, utility staff, and customers. We believe education on installation, benefits, and use-cases is key to heat pump success, whether it’s a gas, electric, or dual fuel heat pump.
We achieve alignment and adoption by understanding the unique needs of customers and contractors, providing consistent support, and engaging the market in a continuous feedback loop. Collaboration is another critical component of our strategy, and we work closely with a Technical Heat Pump Advisory Working Group, comprised of 26 manufacturers, regional energy efficiency organizations, subject matter experts, and government agencies. This group meets quarterly to share insights on the heat pump market. Additionally, our in-house HVAC Best Practices Group meets monthly to discuss lessons learned, new technologies, and innovative approaches from our programs across the United States.
Our approach starts with your market’s unique needs and ends with tailor-made solutions that meet those needs.
Electric Vehicles
Electric vehicle (EV) adoption is booming, with more and more residential, commercial, and fleet customers switching to EVs. Utilities play a key role in supporting the growth of this market by integrating EVs with the electric grid, providing infrastructure, and educating customers. Evergreen understands the challenges faced by utilities as they prepare to meet the growing demand for EVs. Our team has extensive experience in helping utilities address customer needs across departments, providing a comprehensive response that supports customers from start to finish. We offer a range of services, including residential and commercial charging, fleet EV solutions, customer strategies, program design and implementation, contractor network engagement and management, engineering, field outreach, marketing, and training. We work closely with utilities to identify the potential market for EV initiatives, plan for increased capacity, and support customers as they look to electrify their own fleets. Our expertise in customer-driven technology adoption allows us to deliver unified solutions that meet the unique needs of each utility and its customers.
NXT Level
NXT Level is a workforce development tool designed to propel trade ally careers to new heights. This comprehensive web-based training program is available on-demand, allowing participants to learn at their convenience. With the lighting industry constantly evolving, having a network of skilled trade allies who are well-versed in the latest lighting techniques and technologies can be the key to achieving success in energy efficiency programs. Developed in collaboration with the Northwest Energy Efficiency Alliance, Lighting Design Lab, and Lighting Research Center, NXT Level is the solution to the growing demand for knowledgeable trade allies in the energy workforce. By providing workers with the skills to design, sell, and install advanced commercial and industrial lighting retrofits, NXT Level empowers trade allies to become critical advocates for energy savings. Evergreen is proud to deliver NXT Level to utilities and energy efficiency organizations that want to enhance the expertise of their trade allies, expand their reach, and secure critical support for their energy efficiency programs.
Evergreen Engagement
The landscape of customer engagement has transformed, and utilities are now striving for more profound and inventive relationships with their customers. Customers want an Amazon-style, concierge experience, and we understand the significance of customer engagement. We provide you with the right tools, expertise, and industry relationships that are needed to achieve success. Our focus is on understanding your needs and delivering customized solutions, rather than a one-size-fits-all approach. We leverage our 25 years of experience to offer a range of options that will help you connect with your customers, generate energy savings, and engage hard-to-reach populations.
Our services fall under three categories:
1. Engagement with Contractors and Customers
- Outreach and Account Management
- Field Services
- Workforce Development
- Contractor Network Management
2. Digital Engagement
- Video Production
- Content Creation
- Digital Strategy
- Social Media
- Virtual Outreach
- Information Hub
3. Training and Education
- In-person training
- Learning Management System
- EIQ, an online digital engagement platform
- NXT Level
- Webinars and virtual training
We can help you choose the right mix of services that align with your goals and help you achieve your desired outcomes. Our success is tied to your success, and we are committed to working with you to ensure that you achieve the best results possible.
Evergreen iQ
Evergreen iQ™ is a secure, online educational experience that revolutionizes traditional education, market engagement, and workforce development. Our platform has been implemented and proven by utilities and trade allies across the country. The only product of its kind developed specifically for utility trade allies, Evergreen iQ does more than deliver educational content. It improves users knowledge by blending educational content and compelling marketing to build skills and stay up to date on energy technology and products. The reward-based platform offers built-in engagement strategies to keep trade allies coming back for more.
